Your booking terms and conditions

Terms and Conditions

BIBIS CANCELLATION POLICY  |  DEPOSIT AND SHOWTIME TICKET  |  TERMS AND CONDITIONS

Deposits and showtime tickets are non-refundable in case of a booking cancellation. A minimum of 48 hours’ notice must be given in writing via email to reservations@bibisrestaurant.com for the below to apply. 

If you need to cancel your booking:  Transfer of any deposit(s)/pre-paid showtime tickets for cancelled bookings to a future date for up to three months after the date of your booking.

The deposit/Showtime ticket money transferred will be done per person based on the number of diners in your new booking and for the same future date. We will send you an email confirmation of the amount we’re holding for your rebooking for your ease and assurance.

A 10% discretionary service charge is added to all bills and can be removed at the customer's request. 


DECEMBER TERMS AND CONDITIONS

Deposits and Showtime tickets are non-refundable in case of a booking cancellation. A minimum of one weeks’ notice must be given in writing via email to reservations@bibisrestaurant.com for the below to apply.

If you need to cancel your booking:  Transfer of any deposit(s)/pre-paid showtime tickets for cancelled bookings to a future date for up to three months after the date of your booking.

The deposit/showtime ticket money transferred will be done per person based on the number of diners in your new booking and for the same future date. We will send you an email confirmation of the amount we’re holding for your rebooking for your ease and assurance.

If you need to decrease the number of guests:  Please note that final numbers for your booking are confirmed once we receive your pre order a week prior to the booking date.  If there are any changes after this, the deposit(s)/Showtime tickets will be lost.